Returns and Exchanges

Proflamps.com (hereinafter "Proflamps.com ") will accept returned goods only when prior authorization for such return has been obtained. Restocking charges of 15% plus any handling or replacing costs will be deducted.

Return Address:

Fiege / Proflamps
Daalderweg 1
1507 DS Zaandam
The Netherlands.

Email : support@proflamps.com

Proflamps.com agrees to assist the Purchaser in the event the Goods are deemed to be defective, including, at Proflamps.com sole discretion, repairing or replacing the materials and/or workmanship during the relevant warranty period within 14 days, providing that, this clause shall in no way be deemed to be an admission or acceptance of liability by Proflamps.com with respect to the design or condition of the Goods.

Proflamps.com , NOT BEING THE MANUFACTURER OF THE GOODS, OR ANY PART, MAKES NO REPRESENTATIONS OR WARRANTY, EITHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER, INDLUDING. WITHOUT LIMITATION, THE DESIGN OR CONDITON OF THE GOODS, ITS MERCHANTABLITY, DURABILITY, SUITABILATY, OR ITS FITNESS FOR ANY PARTICULAR PURPOSE, THE QUALITY OF THE MATERIAL, OR WORKMANSHIP OF THE GOODS, OR THE CONFORMITY OF THE GOODS TO THE PROVISIONS AND SPECIFICATIONS OF ANY PURCHASE ORDER RELATING THERETO, AND Proflamps.com HEREBY DISCLAIMS ANY SUCH REPRESENTATION OR WARRANTY (WHICH DISCLAIMER PURCHASER HEREBY ACKNOWLEDGES) WITHOUT LIMITING THE GENERALITY OF THE FOREGOING. Proflamps.com WHETHER OR NOT DISCOVERABLE BY PURCHASER) IN THE GOODS OR FOR ANY DIRECT OR INDIRECT DAMAGE TO PERSONS OR PROPERTY RESULTING THEREFROM, OR FROM PURCHASER'S LOSS OF USE OF THE GOODS OR FOR ANY INTERRUPTION IN PURCHASER'S BUSINESSES CAUSED BY PURCHASER'S INABILITY TO USE THE GOODS FOR ANY REASON WHATSOEVER. NOTWITHSTANDING THE FOREGOING, Proflamps.com agrees to assist the Purchaser in the event the Goods are deemed to be defective, including, at Proflamps.com sole discretion, repairing or replacing the materials and/or workmanship during the relevant warranty period, providing that, this clause shall in no way be deemed to be an admission or acceptance of liability by Proflamps.com with respect to the design or condition of the Goods.

Any dispute, claim, question, or disagreement arising from or relating to use of proflamps.com or any of its products and services shall be finally settled by arbitration administered by the  Court in Eindhoven the Netherlands  in accordance with the provisions of its Commercial Arbitration Rules unless the District Court is  the competent Court.  Dutch law shall apply to each and every agreement between SIL and Purchaser. The Vienna Sales Conditions shall be explcity excluded The binding arbitration regarding any dispute, claim, or controversy arising out of or relating to use of the Proflamps.com website any of its products or services shall place in Eindhoven the Netherlands  unless the District Court is the competent Court.

Proflamps.com  is a tradename of  Special Industrial Lighting International BV